​VRDO Consulting is a boutique healthcare advisory firm providing specialized support in health plan operations, accreditation, and regulatory compliance. The firm partners with a limited number of organizations to deliver focused, high-impact consulting aligned to complex regulatory and operational requirements.​

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Core areas of expertise include but are not limited to:

• NCQA health plan accreditation

• Call center operations

• Change management

• Operational optimization

• Training program development

• Quality and project management

• Policy and procedure development

• HIPAA-related governance

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Our firm brings PMP/PMBOK-based project management expertise, doctoral-level knowledge of healthcare administration and related disciplines, and more than a decade of experience working alongside managed care leadership. We align policies, processes, and evidence with regulatory expectations while integrating cultural humility, Federal CLAS standards, LEAN methodologies, and PDSA-driven performance improvement.

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Through disciplined execution and high-quality regulatory documentation and reporting, VRDO Consulting supports health plans in advancing accreditation and operational readiness--moving organizations beyond "check-a-box" culture to intentional design of adaptive social and operational organizational systems.

 

Our advisory approach is grounded in independent judgment and clear-eyed assessment, providing leaders with direct, actionable insight to learn, innovate, and respond effectively to complex regulatory and business needs.